Privacy Policy
Last updated: February 5, 2026
1. Introduction
MEP Quality Assurance ("MEP QA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our building code compliance analysis platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Create projects
- Upload files
- Contact us
This information may include:
- Name and email address
- Company name
- Project addresses and details
- Uploaded documents and their contents
2.2 Automatically Collected Information
When you access our platform, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process and analyze your uploaded documents
- Generate compliance reports
- Communicate with you about your account
- Respond to your inquiries and support requests
- Improve our platform and services
- Ensure the security of our platform
4. Document Security
We understand that your MEP drawings and plans contain sensitive project information. We implement appropriate security measures to protect your uploaded documents:
- Documents are stored in secure, encrypted storage
- Access is restricted to your account only
- We do not share your documents with third parties
- You may delete your documents and projects at any time
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted third parties who assist in operating our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information and uploaded documents for as long as your account is active or as needed to provide you services. You may request deletion of your account and all associated data at any time.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze platform usage
You can control cookies through your browser settings, but disabling cookies may affect platform functionality.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
9. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@mepqa.com
- Through our Contact Form